Key 7 of 9 in the Loading Growth Wheel

Growing A Team

Recruiting, retaining and developing A grade consultants.

What this Key unlocks

Demand for IT talent is at an all time high and the firms that keep the best people are the ones that recognise and reward them. This Key covers attracting, securing and retaining consulting talent, offshore and onshore resourcing, and the culture that holds it together.

Inside Everest, this Key is worked in 90 Day Sprints: one or two levers per sprint, measured, reviewed with peers and locked in before the next cycle. The Growing A Team result page shows the three levers most firms need to pull first.

Guides on Growing A Team

IT Mastermind Talks episodes on Growing A Team

Questions founders ask about Growing A Team

How do we compete with global consultancy salaries?
You do not match them; you beat them on everything else. A real career path, visibility of the numbers, senior work earlier, a team people are proud to sit in, and reviews that feel fair. None of that costs a global consultancy salary, and all of it is a system a 20 person firm can build in one sprint.
What is a skills matrix and why does hiring start there?
Skills across the top, people down the side, proficiency in each cell, plus a row for the next two hires written from the gaps. Hiring to replace whoever just left recreates the firm you had. Hiring to the matrix builds the one you want.
What should a career framework contain?
Four or five levels on one page: title, what you are trusted with, what good looks like, the band. Transparent levels let people see their next step without asking for it, and make reviews and salary decisions consistent.
When should reviews, salaries and the rate card be decided?
In one company set window, together, aligned to the financial year. When they are decided separately and on demand, margin leaks and resentment builds. Growing A Team and Loading Rates meet here.
How transparent should we be about the numbers?
Revenue, margin, utilisation and pipeline, monthly, to everyone. Salaries stay private; the bands do not. People make better decisions when they can see the firm they are working in, and A grade consultants leave firms that keep them in the dark.
How do offshore staff fit an IT services team?
Inside a genuine team with a lead, a rhythm and a career path. Offshore staff hired alone and reporting to nobody in particular churn and underperform. Built as a real team, they are some of the best people in the firm. ITVA Talent builds the second kind.
Would my best consultant be excited by my last three hires?
That is the hiring bar. If the answer is no, the firm is diluting the thing its best people value most: working next to people as good as they are. Raise the bar before you raise the headcount.
How do we keep A grade consultants from leaving?
Give them a path they can see, a say in the numbers, guardrails to make real decisions inside, and a review process that happens when it is supposed to. Most resignations the founder blames on salary are about one of those four.

Is Growing A Team your weakest Key?

Six minutes on the scorecard tells you. Then bring the result to a 45 minute strategy call with Ian.