BLOGS
The Difference Between a Service and a Productised Offering
Most IT services founders productise the wrong end of their offering. Here is how to package the buying decision instead of the delivery process. ...more
Growing IP & Products
September 28, 2026•6 min read
Client Retention in IT Services: A Delivery Problem, Not a Sales Problem
Most IT services firms lose retained clients not through bad delivery, but through a careless project close. Here is the 60-day pattern that fixes it. ...more
Loading Clients
September 21, 2026•6 min read
Why AI Makes Your Best Consultants Irreplaceable (Not Replaceable)
AI widens the gap between average and excellent consultants. Here's how to position your senior team to become irreplaceable to your best clients. ...more
Loading A - Team
August 24, 2026•6 min read
The EBIT Metric Your Accountant Isn't Tracking
Most EBIT problems in IT services firms are utilisation problems in disguise. Here's the metric your accountant doesn't track and how to fix it. ...more
Loading Sales
August 17, 2026•6 min read
Why Your IT Services Growth Ceiling Is Self-Imposed
Most IT services founders describe their growth ceiling as a sales or hiring problem. It rarely is. Here's how to find the real bottleneck upstream. ...more
Growing Shareholder Value
July 21, 2026•6 min read
The One Hire That Changes Everything in an IT Services Firm
IT services founders debate sales vs delivery hires. The real answer is the hire that gives weekly financial visibility. Here's why it changes everything. ...more
Growing Leaders
July 15, 2026•6 min read